TfL Ref: 1703-2425

Thank you for your request received by Transport for London (TfL) on 24 August 2024 asking for information about PCN appeals data. I apologise for the delay in replying.

Your request has been considered in accordance with the requirements of the Environmental Information Regulations and TfL’s information access policy. I can confirm we do hold some of the information you require. Your questions and our replies are as below:

 - The total number of parking and motoring fine appeals received, broken down by year.

This information is recorded by us by financial year, and we hold the last two full financial years. The table below shows the number of PCNs for contravention on the Red Routes along with the number of representations received: 

 - The number of these appeals not answered within the 56-day deadline, broken down by year. 

- The estimated lost revenue from appeals not answered within the 56-day deadline, broken down by year.  

- Data for both individual motorists and companies.

We are applying Regulation 12(4)(b) to your request as we believe that to answer this element of your request is ‘manifestly unreasonable’ because locating, extracting and collating all the information you have requested would impose unreasonable costs on us and require an unreasonable diversion of resources. When we issue a PCN we do not record whether it is issued to an individual or a company, nor directly record on the timeframe to answer it, however we could potentially review every PCN as in the table above to ascertain this information. However to do this would be extremely burdensome and time consuming to complete. As there is no way to directly report on it meaning that the only way of collating this information would be to do so manually.

The use of this exception is subject to a public interest test, which requires us to consider whether the public interest in applying the exception outweighs the public interest in disclosure. We recognise that the release of information would promote accountability and transparency in public services and also help address your particular concerns about this issue. However, the time it would take to provide the information you have requested would divert a disproportionate amount of our resources from its core functions and on balance we consider that the public interest currently favours the use of the exception.

We will consider a request again, if you are able to narrow its scope so that we can more easily locate, retrieve and extract the information you are seeking. You may find it more beneficial to ask specific questions based on the recorded information we hold, rather than a very broad request for correspondence which is more likely to raise concerns around the resource required to process the request, as well as incorporate information which would be likely to be of limited value.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Sara Thomas

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London