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Create an account

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Account type

Once you have opened a personal account or business account, you will be able to add up to 5 people as authorised users to help you manage your account. Each user will be given unique sign in credentials.

What's the difference between a personal and business account?

There is little difference between these account types.

With either account you can nominate up to 5 account users to help manage it. Each user will get their own sign in credentials.

Personal account users can set up Auto Pay, an automated payment service for up to 5 vehicles. Suitable for:

  • Congestion Charge residents' discount
  • Blackwall and Silvertown tunnels charge: East London low income residents' discount

Business account users can set up Auto Pay or Fleet Auto Pay, an automated payment service for companies with a fleet of 6 or more vehicles. Suitable for:

  • Blackwall and Silvertown tunnels charge: Tunnels business discount
  • Accredited breakdown vehicle discount

A personal or business account can be used to apply for:

  • Blue Badge holders
  • 9+ seater discount
  • Cleaner vehicle discount
  • Motor tricycles
  • Roadside recovery vehicles

 

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Name (this person will be the account holder)
Email address

All account-related correspondence will be sent to the email address you supply here.

If you are setting up an account on behalf of a business, you may prefer to enter your individual work email address rather than a group one. This will make it easier to send and receive important emails.

Address*

Postcode lookup results

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Telephone number *

Add at least 1 contact telephone number

PIN

You need to create a 6-digit number to set up secure online access to your London Road User Charging account. This number will also help identify you if you contact us by phone.

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