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Transport for London (TfL), its subsidiaries and service providers will use your personal information for the purposes of processing your feedback, providing you with a response, or the information or services you have requested, and the provision of travel related information. If you have made a complaint, we will investigate the incident that you have reported and may contact you to ask for further information or to provide you with feedback. On some occasions, we may need to share your information with associated organisations or their agents for these purposes. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. To find out more, read the London Road User Charging privacy notice.

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