Transport accessibility

Improving accessibility for everyone

We believe in a London that is for everyone. That's why we're working to improve the network to be more accessible and open to all.

Find out about our assistance services, including turn up and go

Find out about Passenger Assist and book assistance in advance

Information about our Access DLR service for customers who need support

Free guidance and support to get around London is available across our whole network

See which stations, lifts and escalators are out of service for planned works

How to use our accessibility services, maps and travel tools to plan your journey

Advice on wheelchair access and avoiding stairs across the TfL network

We've improved step-free access between platform and train

Download accessibility maps and guides or order free printed copies

Help if you need transport to your door or additional support to travel

Everything from ordering a Baby on board badge to checking out buggies

Our staff recognise the Hidden Disabilities Sunflower

Including advice on accessible cycles

Our live Tube map app helps you plan travel on the move

Help with access support for the IFS Cloud Cable Car

Find out about how we're making the network more accessible and inclusive

Download your guide to the help and support that's available

How we help make transport more inclusive