Status updates

The following disruptions apply to day and night services

Stations

• Station information
• Abbey Road DLR Station Information

  Abbey Road: No Step Free Access - Step free access is not available for trains towards Stratford due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Amersham Information

  Amersham: No Step Free Access - Step free access is not available to the northbound platforms 1 and 2 due to a faulty lift. Call 0343 222 1234 if you need help planning your journey.

  Amersham: No Step Free Access - Step free access is not available to the northbound platforms 1 and 2 due to a faulty lift. Call 0343 222 1234 if you need help planning your journey.

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• Bond Street Information

  Bond Street: No Step Free Access - Step free access is not available to/from the Marylebone Lane entrance due unavailability of staff. Use the entrance on Davies Street or Hanover Square instead. Call 0343 222 1234 for help planning your journey.

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• Bond Street Information

  Bond Street: No Step Free Access - Step free access is not available to/from the Marylebone Lane entrance due unavailability of staff. Use the entrance on Davies Street or Hanover Square instead. Call 0343 222 1234 for help planning your journey.

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• Caledonian Road & Barnsbury Rail Station Information

  Caledonian Road & Barnsbury: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Caledonian Road & Barnsbury: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Canary Wharf DLR Station Information

  Canary Wharf DLR: reduced escalator service - there is no escalator in service to platforms 2 and 3 to due to a fault.

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• Canning Town DLR Station Information

  Canning Town: No Step Free Access - Step free access is not available to the DLR (Stratford International branch) due to a faulty lift. Call us on 0343 222 1234 if you help planning your journey.

  Canning Town: No Step Free Access - Step free access is not available to the DLR (Stratford International branch) due to a faulty lift. Call us on 0343 222 1234 if you help planning your journey.

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• Canning Town Information

  Canning Town Station: Until Spring 2025, there will be a reduced escalator service to/from the Jubilee line and Docklands Light Railway platforms. Please use alternative escalators or the staircase.

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• Clapham Junction Rail Station Information

  Clapham Junction: No Step Free Access - Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.

  Clapham Junction: No Step Free Access - Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.

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• Crystal Palace Rail Station Information

  Crystal Palace Station: Step free access is not available to platform 1 towards London Bridge (via Peckham Rye) and Victoria due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Crystal Palace: No Step Free Access - Step free access is not available to platform 1 towards London Bridge (via Peckham Rye) and Victoria due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Cutty Sark (for Maritime Greenwich) DLR Station Information

  Cutty Sark: no escalators in service at this station due to faults. Customers may find it easier to use Greenwich DLR station.

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• Elm Park Information

  Elm Park: No Step Free Access - The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff. Call 0343 222 1234 if you need further help.

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• Gospel Oak Rail Station Information

  Gospel Oak: No Step Free Access - Step free access is not available to the Gospel Oak - Barking line and for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Gospel Oak: No Step Free Access - Step free access is not available to the Gospel Oak - Barking line and for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Heron Quays DLR Station Information

  Heron Quays DLR: No Step Free Access - Step free access is not available due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

  Heron Quays: No Step Free Access - Step free access is not available due to a faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

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• Highbury & Islington Rail Station Information

  Highbury & Islington: No Step Free Access - Step free access is not available to the Mildmay and Windrush lines platforms 2 and 7 (trains via Willesden Junction and via Canada Water). Take a train from platform 8 to Canonbury and change there.

  Highbury & Islington: No Step Free Access - Step free access is not available to the Mildmay and Windrush lines platforms 2 and 7 (trains via Willesden Junction and via Canada Water). Take a train from platform 8 to Canonbury and change there.

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• Highgate Information

  Highgate: reduced escalator service - there is no escalator in service from the ticket hall to the Archway Road entrance due to a fault.

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• Holloway Road Information

  HOLLOWAY ROAD STATION: From Tuesday 9 May until late February 2025: Reduced lift service at Holloway Road, queuing likely during peaks. Please consider using Arsenal or Caledonian Road stations. During Emirates Stadium events, Holloway Road will be closed for two hours before the start of the event and will open 15 minutes after the start of the event. During return traffic the station will be closed 15 minutes before the end of the event and will be kept closed for 90 minutes after the event. These adjustments may be subject to alteration.

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• Hounslow East Information

  HOUNSLOW EAST STATION: Monday 17 June until January 2025, no step-free access to/from the westbound platform. If you require a westbound step-free journey to Hounslow East please continue to Hounslow West and change to an eastbound train. If you are travelling westbound from Hounslow East, please take an eastbound train and change at Osterley, or use local London Buses services.

  Hounslow East: No Step Free Access - Step free access is not available to the westbound platform due to a planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

  Hounslow East: No Step Free Access - Step free access is not available to the westbound platform due to a planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Kew Gardens Information

  KEW GARDENS STATION: Step-free platform interchange between platforms requires a 600m journey via street. Use the North End entrance for the westbound platform. Use the Station Approach entrance for the eastbound platform.

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• King George V DLR Station Information

  King George V DLR: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  King George V: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Kingsbury Information

  Kingsbury station: No Step Free Access - Step free access is not available due to unavailability of station staff. Call us on 0343 222 1234 if you need help planning your journey.

  Kingsbury: No Step Free Access - Step free access is not available due to unavailability of station staff. Call us on 0343 222 1234 if you need help planning your journey.

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• London Bridge Information

  LONDON BRIDGE STATION: Please note that step free interchange between the Jubilee and Northern lines is partly at street level, in both directions. Lifts are available between Northern line and Borough High Street entrance then via Borough High Street, St Thomas Street and Joiner Street to the main Underground ticket hall from where lifts are available to/from the Jubilee line.

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• London City Airport DLR Station Information

  London City Airport: reduced escalator service - no down escalator due to a fault.

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• Notting Hill Gate Information

  Notting Hill Gate: reduced escalator service - there is no down escalator in service to the Central line platforms due to a fault.

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• Pontoon Dock DLR Station Information

  Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Canning Town due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Star Lane DLR Station Information

  Star Lane: No Step Free Access - Step free access is not available to/from Stephenson Street due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Star Lane: No Step Free Access - Step free access is not available to/from Stephenson Street due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Stockwell Information

  STOCKWELL STATION: Until Spring 2025, there is a reduced escalator service. Follow temporary signage to use alternative escalators.

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• Surrey Quays Rail Station Information

  Surrey Quays station: The doors on the last carriage of trains on the southbound platform will not open due to station improvement work. Please use the front four carriages of the train to board or alight trains.

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• Twyford Rail Station Information

  Twyford: No Step Free Access - Step free access is not available due to platform 4 (trains towards Paddington) due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Twyford: No Step Free Access - Step free access is not available due to platform 4 (trains towards Paddington) due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Wembley Central Rail Station Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Southern / London Northwestern platforms due to faulty lifts. Call 0343 222 1234 if you need help planning your journey.

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• Wembley Central Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Southern / London Northwestern platforms due to faulty lifts. Call 0343 222 1234 if you need help planning your journey.

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• West Hampstead Rail Station Information

  West Hampstead: No Step Free Access - Step free access is not available to the eastbound Mildmay line platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Willesden Junction Rail Station Information

  Willesden Junction Station: Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.

  Willesden Junction: No Step Free Access - Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.

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• Woolwich Arsenal DLR Station Information

  Woolwich Arsenal: No Step Free Access - Step free access is not available to/from Greens End due to planned maintenance. For step free access, use the entrance on Woolwich New Road. Call us on 0343 222 1234 if you need help planning your journey.

  Woolwich Arsenal: No Step Free Access - Step free access is not available to/from Greens End due to planned maintenance. For step free access, use the entrance on Woolwich New Road. Call us on 0343 222 1234 if you need help planning your journey.

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